Returns Policy
Returns and Exchange Policy for Abalii - Made to Order Fine Jewelry
At Abalii, we take pride in creating exquisite fine jewelry pieces that are meticulously crafted to meet your unique preferences and specifications. As all our jewelry is made to order, we do not offer returns or exchanges except in the following circumstances:
1. Quality Issues:
If you receive a piece with any manufacturing defects or quality issues, please notify us within [1- 3 days] of receiving the item. We will thoroughly inspect the piece and, if the issue is determined to be a result of our craftsmanship, we will gladly replace the item or offer a full refund.
2. Damage During Shipping:
In the unfortunate event that your order arrives damaged during shipping, please contact us immediately, and we will work with you to resolve the issue promptly. Please retain all original packaging and take photos of the damaged item for our records.
3. Incorrect Item Received:
If you receive an item that is different from the one you ordered, kindly inform us within [1- 3 days ] of receipt, and we will arrange for the correct item to be sent to you at no additional cost.
Made to Order Policy:
As our jewelry pieces are custom-made to your specifications, we request that you carefully review and confirm your order details before finalizing the purchase. We encourage you to reach out to us for any clarifications or assistance in selecting the perfect piece for you.
Cancellation Policy:
Due to the personalized nature of our made-to-order items, we accept cancellations within [1- 3 days ] of placing your order. After this period, cancellations will not be possible, as the production process will have begun.
Exclusions:
Please note that we are unable to accept returns or exchanges for the following:
Jewelry that has been resized or altered by a third party.
Jewelry that has been engraved or customized beyond the original design.
Items that show signs of wear, damage, or improper handling not caused by our craftsmanship.
Contact Us:
If you have any questions or concerns regarding your purchase or the above policy, please reach out to our customer support team at [Contact Email or Phone Number]. We are committed to ensuring your satisfaction with our fine jewelry and will do our best to assist you.
By placing an order with Abalii, you acknowledge and agree to the terms of this Returns and Exchange Policy.
Thank you for choosing Abalii for your fine jewelry need
At Abalii, we take pride in creating exquisite fine jewelry pieces that are meticulously crafted to meet your unique preferences and specifications. As all our jewelry is made to order, we do not offer returns or exchanges except in the following circumstances:
1. Quality Issues:
If you receive a piece with any manufacturing defects or quality issues, please notify us within [1- 3 days] of receiving the item. We will thoroughly inspect the piece and, if the issue is determined to be a result of our craftsmanship, we will gladly replace the item or offer a full refund.
2. Damage During Shipping:
In the unfortunate event that your order arrives damaged during shipping, please contact us immediately, and we will work with you to resolve the issue promptly. Please retain all original packaging and take photos of the damaged item for our records.
3. Incorrect Item Received:
If you receive an item that is different from the one you ordered, kindly inform us within [1- 3 days ] of receipt, and we will arrange for the correct item to be sent to you at no additional cost.
Made to Order Policy:
As our jewelry pieces are custom-made to your specifications, we request that you carefully review and confirm your order details before finalizing the purchase. We encourage you to reach out to us for any clarifications or assistance in selecting the perfect piece for you.
Cancellation Policy:
Due to the personalized nature of our made-to-order items, we accept cancellations within [1- 3 days ] of placing your order. After this period, cancellations will not be possible, as the production process will have begun.
Exclusions:
Please note that we are unable to accept returns or exchanges for the following:
Jewelry that has been resized or altered by a third party.
Jewelry that has been engraved or customized beyond the original design.
Items that show signs of wear, damage, or improper handling not caused by our craftsmanship.
Contact Us:
If you have any questions or concerns regarding your purchase or the above policy, please reach out to our customer support team at [Contact Email or Phone Number]. We are committed to ensuring your satisfaction with our fine jewelry and will do our best to assist you.
By placing an order with Abalii, you acknowledge and agree to the terms of this Returns and Exchange Policy.
Thank you for choosing Abalii for your fine jewelry need